Refund and Returns Policy

Overview

We take care in producing and packing every artwork. Due to the limited nature of our prints, we ask that you choose carefully before placing an order.

Change of Mind

We do not offer returns or refunds for change of mind.
All artworks and prints are produced in limited editions and cannot be resold once returned.

Damaged or Faulty Items

If your artwork arrives damaged or faulty, please contact us within 7 days of delivery.
When getting in touch, include:

  • Your order number
  • Clear photos of the damage
  • A brief description of the issue
  • We will assess the issue and, where appropriate, offer a replacement or refund.

Packaging & Shipping Issues

Please keep all original packaging until the issue is resolved. This helps us assess shipping-related damage and work with our delivery partners if needed.

Refund Processing

Approved refunds will be processed to the original payment method. Processing times may vary depending on your bank or payment provider.

Australian Consumer Law

Nothing in this policy limits your rights under Australian Consumer Law.

Contact

If you have questions about returns or refunds, please get in touch via the contact page.

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